Archive for the ‘Customer Service’ Category

AT&T Ramblings About iPhone 4′s Antenna Issues

Saturday, September 11th, 2010

The following conversation took place with AT&T Sales via LivePerson chat on September 11, 2010 at 7:10 PM ET: Jeremy Glover: When will the next iPhone be released? Tausha: We do not have any information for that, the new iPhone 4 just came out in June. Jeremy Glover: Why are they discontinuing the ...

That’s the last time I buy from Dell

Saturday, June 13th, 2009

Regrettably, Dell has canceled your recent order for a Dell Nuvi 275T GPS or Nuvi 265WT GPS Dear Customer, This is to notify you that, regrettably, Dell has canceled your recent order for a Dell Nuvi 275T GPS or Nuvi 265WT GPS. Due to our error, the system was shown ...

Problems with your Dell DVD Drive?

Sunday, July 20th, 2008

I have a Dell Inspiron E1505 laptop with Windows Vista. From day one I've had problems using Windows Explorer to navigate the contents. Anytime I double-click on the drive it tells me to format the disc and asks for the disc label even if there is content on ...

Bluehost Is At It Again!

Wednesday, May 28th, 2008

Bluehost has upped their storage and bandwidth limits to unlimited and unlimited, respectively. I'm sure if you read the fine print there are exceptions. For example, if you use more than 1% of your unlimited quota they will ban you for life. But then again, 0.1% of ...

DD-WRT for the win!

Wednesday, April 9th, 2008

Today I was faced with a difficult wireless networking scenario: looooong house, many thick walls.   The topography is as follows: Comp A Router Comp B The house is older so the walls are very, very solid and RF-absorbing. The old setup involved a Linksys WRT54GX (802.11 b/g) as the router ...

The Kilobyte

Monday, March 10th, 2008

It seems so appropriate after my recent bout with Time Warner's customer service about the difference between megabits and megabytes that XKCD should publish this comic:

Megabytes…Megabits…It’s all the Same

Wednesday, February 13th, 2008

Let me just start off by saying, "WOW!" I decided to do some updates on my desktop computer at home tonight and the download speed was awful. The maximum download speed on my current plan is 90KB/s. That's not gonna cut it for downloading gigabytes of data in a ...