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	<title>grep life by Jeremy Glover &#187; Hosting</title>
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	<link>http://www.jeremyglover.com/blog</link>
	<description>God has an awesome plan for your life.</description>
	<lastBuildDate>Fri, 30 Jul 2010 11:28:02 +0000</lastBuildDate>
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		<item>
		<title>How to backup your website</title>
		<link>http://www.jeremyglover.com/blog/2009/06/16/how-to-backup-your-website/</link>
		<comments>http://www.jeremyglover.com/blog/2009/06/16/how-to-backup-your-website/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 04:08:50 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Backup]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[Hosting]]></category>
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		<category><![CDATA[Linux]]></category>
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		<guid isPermaLink="false">http://www.jeremyglover.com/blog/?p=465</guid>
		<description><![CDATA[Everyone knows (or should by now) that cheap web hosts (Bluehost, Dreamhost, MediaTemple, etc.) don&#8217;t backup your data for you. So you&#8217;d better do it yourself. If you&#8217;re on any respectable host, you should have ssh access to the box. Connect to your box via ssh and run the following commands to create a backup [...]


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			<content:encoded><![CDATA[<p><img src="http://static.jeremyglover.com/blog/wp-content/uploads/2009/06/hard-drive-flames.jpg" alt="Hard Drive in Flames" title="Hard Drive in Flames" width="248" height="257" class="alignleft size-full wp-image-469" style="margin-right:25px; margin-bottom:25px;" /></p>
<div style="font-size:1.3em; line-height:1.7em; padding-top:90px;">Everyone knows (or should by now) that cheap web hosts (<a href="http://www.bluehost.com/">Bluehost</a>, <a href="http://www.dreamhost.com/">Dreamhost</a>, <a href="http://www.mediatemple.net/">MediaTemple</a>, etc.) don&#8217;t backup your data for you. So you&#8217;d better do it yourself. If you&#8217;re on any respectable host, you should have ssh access to the box.</div>
<div style="clear:both;"></div>
<p>Connect to your box via ssh and run the following commands to create a backup of your site.</p>
<p><code><br />
cd ~<br />
mkdir Backup<br />
nohup zip -r Backup/YYYY-MM-DD-HHMM.zip www/ > backup_log.txt &#038;<br />
</code><br />
(Replace YYYY with the 4-digit year, MM with the 2-digit month, HH with the 24-hour format of the hour, and MM with the 2-digit minute)</p>
<p><strong>cd ~</strong> navigates to your home folder</p>
<p><strong>mkdir Backup</strong> creates the backup directory in which the backups will be stored</p>
<p><strong>nohup</strong> is short for no hangup and allows processes started by users at the terminal to continue running even after the user logs out</p>
<p><strong>zip</strong> is a program which combines many files into one and compresses them to make the end result even more portable</p>
<p><strong>-r</strong> tells zip to burrow into all subdirectories in order to grab all of the files</p>
<p><strong>Backup/YYYY-MM-DD-HHMM.zip</strong> is the path to the backup file</p>
<p><strong>www/</strong> is the directory to backup (it may be html, htdocs, httpdocs, etc. on your box)</p>
<p><strong>> backup_log.txt</strong> redirects all output from zip to the backup_log.txt file so you can review the file later</p>
<p><strong>&#038;</strong> tells linux to run the zip program in the background so that you can logout or perform other tasks without killing the process</p>
<div style="height:20px;"></div>
<p>Now all you need to do is download that zipped file. Use your favorite SFTP client to login to your box and snag it. I recommend <a href="http://filezilla-project.org/download.php">FileZilla Client</a> for all platforms. If you&#8217;re looking for an FTP server, <a href="http://filezilla-project.org/download.php?type=server">FileZilla Server</a> is perfect.</p>


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		<title>How do you watch your television shows?</title>
		<link>http://www.jeremyglover.com/blog/2009/05/25/how-do-you-watch-your-television-shows/</link>
		<comments>http://www.jeremyglover.com/blog/2009/05/25/how-do-you-watch-your-television-shows/#comments</comments>
		<pubDate>Mon, 25 May 2009 23:46:08 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Amazing]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Google]]></category>
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		<category><![CDATA[TV]]></category>
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		<category><![CDATA[Web Development]]></category>

		<guid isPermaLink="false">http://www.jeremyglover.com/blog/?p=420</guid>
		<description><![CDATA[Midway through Heroes: Season 3 I realized how quickly video streaming technology has evolved in the last few years. Think about the multitude of ways you can now get your fix. Regular old TV Digital Video Recorder (DVR): TiVo, MythTV, cable box DVR Hulu YouTube (and other video-sharing sites) NetFlix&#8217;s Watch Instantly Networks&#8217; websites (ABC, [...]


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			<content:encoded><![CDATA[<p><a href="http://static.jeremyglover.com/blog/wp-content/uploads/2009/05/old-tv-set.jpg" rel="lightbox[420]"><img src="http://static.jeremyglover.com/blog/wp-content/uploads/2009/05/old-tv-set-150x150.jpg" alt="Old TV Set" title="Old TV Set" width="150" height="150" border="0" align="left" style="margin-right:15px; margin-bottom:15px;" /></a></p>
<p>Midway through <a href="http://www.nbc.com/Heroes/">Heroes: Season 3</a> I realized how quickly video streaming technology has evolved in the last few years. Think about the multitude of ways you can now get your fix.</p>
<div style="clear:both;"></div>
<ul>
<li><a href="http://en.wikipedia.org/wiki/Tv">Regular old TV</a></li>
<li><a href="http://en.wikipedia.org/wiki/Digital_video_recorder">Digital Video Recorder (DVR)</a>: <a href="http://www.tivo.com/">TiVo</a>, <a href="http://www.mythtv.org/">MythTV</a>, cable box DVR</li>
<li><a href="http://www.hulu.com/">Hulu</a></li>
<li><a href="http://www.youtube.com/">YouTube</a> (and other video-sharing sites)</li>
<li><a href="http://www.netflix.com/WiHome">NetFlix&#8217;s Watch Instantly</a></li>
<li>Networks&#8217; websites (<a href="http://abc.go.com/">ABC</a>, <a href="http://www.cbs.com/">CBS</a>, <a href="http://www.nbc.com/Video/">NBC</a>, <a href="http://www.fox.com/fod/">Fox</a>, etc.)
<li><a href="http://www.netflix.com/">NetFlix</a> and <a href="https://www.blockbuster.com/signup/">Blockbuster</a> DVDs to your door</li>
<li><a href="http://www.google.com/search?q=video+rental">Video rental stores</a></li>
<li><a href="http://www.redbox.com/">Red Box</a> (at grocery stores and various other locations)</li>
<li>On my iPhone using <a href="http://m.nbc.com/">NBC&#8217;s mobile player</a>.</li>
</ul>
<p>EDIT:<br />
Loren brought to my attention another category which I left off entirely, which is software/hardware combos for consuming the aforementioned services:</p>
<ul>
<li><a href="http://www.boxee.tv/">Boxee</a></li>
<li><a href="http://www.apple.com/appletv/">Apple TV</a></li>
<li><a href="http://www.roku.com/">Roku Digital Video Player</a></li>
<li><a href="http://www.netflix.com/NetflixReadyDevicesDetails?pdid=5">Xbox 360</a></li>
<li><a href="http://www.lge.com/us/tv-audio-video/video/LG-blu-ray-dvd-player-BD390.jsp">LG Network Blu-ray Players</a></li>
<li><a href="http://www.samsung.com/us/consumer/detail/detail.do?group=audiovideo&#038;type=blu_ray&#038;subtype=blu_raydiscplayers&#038;model_cd=BD-P4600/XAA">Samsung Network Blu-ray Players</a></li>
</ul>
<p>Just 15 years ago that list was a lot smaller: TV, video rental stores, VCR.</p>
<p>What&#8217;s your favorite viewing service?</p>


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		<title>Speed Up That Cheap Website with Cheap Amazon S3</title>
		<link>http://www.jeremyglover.com/blog/2009/03/16/speed-up-that-cheap-website-with-cheap-amazon-s3/</link>
		<comments>http://www.jeremyglover.com/blog/2009/03/16/speed-up-that-cheap-website-with-cheap-amazon-s3/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 00:47:29 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Amazing]]></category>
		<category><![CDATA[Annoying]]></category>
		<category><![CDATA[Blog]]></category>
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		<category><![CDATA[Deals]]></category>
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		<category><![CDATA[JavaScript]]></category>
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		<guid isPermaLink="false">http://www.jeremyglover.com/blog/?p=358</guid>
		<description><![CDATA[Do you have an economy-grade website host? Me too. BlueHost is great for only $6.95 per month but its response times and transfer rates are terrible. Fear not &#8212; Amazon S3 to the rescue. For pennies a day you can supplement your cheap website host using Amazon&#8217;s Simple Storage Service (S3). Amazon S3 is storage [...]


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			<content:encoded><![CDATA[<p><img src="http://media.amazonwebservices.com/logo_aws.gif" style="float:right; margin-left:20px; margin-bottom:20px;" /><br />
Do you have an economy-grade website host?  Me too.  <a href="http://www.bluehost.com">BlueHost</a> is great for only $6.95 per month but its response times and transfer rates are terrible.  Fear not &mdash; Amazon S3 to the rescue.  For pennies a day you can supplement your cheap website host using Amazon&#8217;s Simple Storage Service (S3).</p>
<blockquote><p>
Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for developers.</p>
<p>Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, fast, inexpensive data storage infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.
</p></blockquote>
<p>It is simple.  So simple.</p>
<ul>
<li><a href="http://aws.amazon.com/s3/">Sign up for an account.</a></li>
<li>Download and install the <a href="https://addons.mozilla.org/en-US/firefox/addon/3247">awesome S3 Firefox Organizer (S3Fox)</a> Firefox add-on.</li>
<li>Upload the files you want to be served up like hotcakes.</li>
<li>
    Update the links in your HTML files to point to the new location.<br />
    Example: http://s3.amazonaws.com/jeremy/blog/images/large_bandwidth_sucking_header.jpg<br />
    Note that the example is intended to show the format of the URL and does not point to a valid resource.
</li>
</ul>
<p>Too good to be true?  Nope.  The S3 files are served up lickety split and best of all it takes the load off of your cheap host which allows it to function much more efficiently.  So far I have moved my site&#8217;s header and the LightBox JS file.  Why didn&#8217;t I move the other JS files and images?  <a href="http://www.jeremyglover.com/blog/2009/04/07/use-google-as-a-crutch-for-your-cheap-website-host/">Because Google hosts all of the popular JavaScript libraries for free.</a></p>
<p><strong>How much does it cost?</strong><br />
Very little, unless your site becomes wildly popular.  1 million requests costs one dollar plus 17 cents per GB transfered.  That&#8217;s right.  1,000,000 GET requests = $1.00 + $0.17/GB.  </p>
<p>Let&#8217;s assume the average size of the elements being served from your Amazon S3 bucket is 10KB.<br />
10KB = 0.01MB = 0.00001GB<br />
1,000,000 requests x 0.00001GB = 10GB<br />
10GB x $0.17/GB = $1.70<br />
1,000,000 requests x $0.01/10,000 requests = $1.00<br />
Total Download Cost: $2.70</p>
<p>Your cheap site can now support 1,000,000 requests per month for a whopping $9.65 ($6.95 for BlueHost and $2.70 for Amazon S3).  And if your site gets <a href="http://www.digg.com">Dugg</a> or on the front page of <a href="http://www.reddit.com">Reddit</a>, Amazon S3 will scale without sweating a drop.</p>
<div style="clear:both;"></div>


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		<title>Software RAID 1 Performance on Ubuntu Server 8.04</title>
		<link>http://www.jeremyglover.com/blog/2008/10/30/software-raid-1-performance-on-ubuntu-server-804/</link>
		<comments>http://www.jeremyglover.com/blog/2008/10/30/software-raid-1-performance-on-ubuntu-server-804/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 00:29:11 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Amazing]]></category>
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		<description><![CDATA[A generous gift was bestowed upon me last week &#8212; Dell&#8217;s PowerEdge SC420 server. It came with two (2) 80GB hard drives which I have since replaced with two (2) 1TB hard drives. I decided to mirror these drives for the sake of redundancy using Linux&#8217;s built-in software RAID drivers. While synchronizing the drives, I [...]


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			<content:encoded><![CDATA[<p><img src="http://www.jeremyglover.com/blog/wp-content/uploads/2008/10/harddrive.jpg" alt="" title="Hard Drive" width="300" height="224" class="alignright size-full wp-image-313" /><br />
A generous gift was bestowed upon me last week &#8212; <a href="http://www.dell.com/html/us/products/demos/pedge_sc420/pedge_sc420.html">Dell&#8217;s PowerEdge SC420 server</a>.  It came with two (2) 80GB hard drives which I have since replaced with <a href="http://www.newegg.com/Product/Product.aspx?Item=N82E16822152102">two (2) 1TB hard drives</a>.  I decided to <a href="http://blogama.org/?q=node/8">mirror these drives for the sake of redundancy using Linux&#8217;s built-in software RAID drivers</a>.</p>
<p>While synchronizing the drives, I decided to monitor the progress.  What I saw was truly amazing.</p>
<p><code><br />
jeremy@fileserver1:~$ cat /proc/mdstat<br />
Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10] </p>
<p>md0 : active raid1 sda1[0] sdb1[1]<br />
      879084736 blocks [2/2] [UU]<br />
      [=>...................]  resync =  8.1% (71688192/879084736) finish=116.2min speed=<strong>115709K/sec</strong><br />
</code></p>
<p>Holy cow!  116MB/s!</p>
<p>That means the <a href="http://en.wikipedia.org/wiki/Sata">SATA bus</a> is processing at least 332MB/s since it has to read the data from one drive and then write the data to the other drive.  That&#8217;s 2,656Mb/s or 2,656,000,000 bits per second which equates to 2.7 bits per picosecond!  I&#8217;d like to see anyone do anything 2.7 times in one picosecond.</p>
<p>I figured with this much throughput the CPU would be chugging away.  Nope.  4%.</p>


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		<title>DD-WRT&#8217;s Quality of Service Works Really Well</title>
		<link>http://www.jeremyglover.com/blog/2008/10/09/dd-wrts-quality-of-service-works-really-well/</link>
		<comments>http://www.jeremyglover.com/blog/2008/10/09/dd-wrts-quality-of-service-works-really-well/#comments</comments>
		<pubDate>Fri, 10 Oct 2008 04:18:20 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[DIY]]></category>
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		<description><![CDATA[The advent of YouTube, Hulu, Netflix&#8217;s watch instantly feature, torrents, and offsite/online backup has made good bandwidth crucial to an enjoyable experience. The first time my wife got me killed by hogging the bandwidth while I was playing World of Warcraft I immediately cranked up the DD-WRT control panel and setup Quality of Service (QoS). [...]


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			<content:encoded><![CDATA[<p>The advent of <a href="http://www.youtube.com/">YouTube</a>, <a href="http://www.hulu.com/">Hulu</a>, <a href="http://www.netflix.com/">Netflix&#8217;s</a> watch instantly feature, <a href="http://en.wikipedia.org/wiki/BitTorrent_(protocol)">torrents</a>, and <a href="http://mozy.com/">offsite/online backup</a> has made good bandwidth crucial to an enjoyable experience.  The first time my wife got me killed by hogging the bandwidth while I was playing <a href="http://www.worldofwarcraft.com/">World of Warcraft</a> I immediately cranked up the DD-WRT control panel and <a href="http://www.dd-wrt.com/wiki/index.php/Quality_of_Service">setup Quality of Service</a> (QoS).  I instantly noticed a huge improvement in my ping times and overall game responsiveness.  But I never tested just how well DD-WRT&#8217;s QoS feature worked.</p>
<p>Tonight I used <a href="http://www.speakeasy.net/speedtest/">Speakeasy&#8217;s speed test</a> and the <a href="http://www.dd-wrt.com/wiki/index.php/BWlog">DD-WRT&#8217;s bandwidth monitor</a> to determine if the QoS was obeying my settings.  I think the results speak for themselves.</p>
<p><img src='http://www.jeremyglover.com/blog/wp-content/uploads/2008/10/dd-wrt-qos-settings.jpg' alt='DD-WRT QoS Settings' align="left" style="border:1px solid black; margin-right:15px; margin-bottom:15px;" /><br />
Up: 300 kbps<br />
Down: 5000 kbps</p>
<div style="clear:both;"></div>
<p><img src='http://www.jeremyglover.com/blog/wp-content/uploads/2008/10/dd-wrt-qos-test-1.jpg' alt='DD-WRT QoS Test 1' align="left" style="border:1px solid black; margin-right:15px; margin-bottom:15px;" /><br />
Down: 4809 kbps<br />
Up: 292 kbps</p>
<div style="clear:both;"></div>
<p><img src='http://www.jeremyglover.com/blog/wp-content/uploads/2008/10/dd-wrt-qos-test-2.jpg' alt='DD-WRT QoS Test 2' align="left" style="border:1px solid black; margin-right:15px; margin-bottom:15px;" /><br />
Down: 4819 kbps<br />
Up: 294 kbps</p>
<div style="clear:both;"></div>
<p><img src='http://www.jeremyglover.com/blog/wp-content/uploads/2008/10/dd-wrt-qos-bandwidth-monitor.jpg' alt='DD-WRT QoS Bandwidth Monitor' style="border:1px solid black; margin-right:15px; margin-bottom:15px;" /><br />
In this graph you can see both tests.  The two pieces of each test are the download and upload portions which ended up being about 4815 down and 293 up.  Not bad at all!</p>
<p>I really couldn&#8217;t ask for more from my $50 router.  Thanks again, <a href="http://www.dd-wrt.com/">DD-WRT</a>!</p>


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		<title>Not Going to Cut It</title>
		<link>http://www.jeremyglover.com/blog/2008/06/18/not-going-to-cut-it/</link>
		<comments>http://www.jeremyglover.com/blog/2008/06/18/not-going-to-cut-it/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 04:04:20 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
				<category><![CDATA[Annoying]]></category>
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		<description><![CDATA[It&#8217;s kind of hard to play World of Warcraft when the packet loss is 19%! Ping statistics for 63.241.192.122: Packets: Sent = 1177, Received = 950, Lost = 227 (19% loss), Approximate round trip times in milli-seconds: Minimum = 61ms, Maximum = 478ms, Average = 69ms The IP address listed above is the last hop [...]


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			<content:encoded><![CDATA[<p>It&#8217;s kind of hard to play <a href="http://www.worldofwarcraft.com">World of Warcraft</a> when the packet loss is 19%!</p>
<p>Ping statistics for 63.241.192.122:<br />
    Packets: Sent = 1177, Received = 950, Lost = 227 (<strong>19% loss</strong>),<br />
Approximate round trip times in milli-seconds:<br />
    Minimum = 61ms, Maximum = 478ms, Average = 69ms</p>
<p>The IP address listed above is the last hop before it hits <a href="http://www.blizzard.com">Blizzard</a>s&#8217; servers.  <a href="http://www.internettrafficreport.com/namerica.htm">InternetTrafficReport.com</a> is showing some major issues in North America right now:<br />
Current Index: 83<br />
Average Packet Loss: 4%</p>
<p><a href="http://www.southparkstudios.com/episodes/166179">Maybe someone needs to reboot teh interwebz</a> <img src='http://www.jeremyglover.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>


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		<title>Bluehost Is At It Again!</title>
		<link>http://www.jeremyglover.com/blog/2008/05/28/bluehost-is-at-it-again/</link>
		<comments>http://www.jeremyglover.com/blog/2008/05/28/bluehost-is-at-it-again/#comments</comments>
		<pubDate>Wed, 28 May 2008 14:24:21 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
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		<description><![CDATA[Bluehost has upped their storage and bandwidth limits to unlimited and unlimited, respectively. I&#8217;m sure if you read the fine print there are exceptions. For example, if you use more than 1% of your unlimited quota they will ban you for life. But then again, 0.1% of infinity is still infinity, so we&#8217;re golden. No [...]


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			<content:encoded><![CDATA[<p>Bluehost has upped their storage and bandwidth limits to unlimited and unlimited, respectively.  I&#8217;m sure if you read the fine print there are exceptions.  For example, if you use more than 1% of your unlimited quota they will ban you for life.  But then again, 0.1% of infinity is still infinity, so we&#8217;re golden.</p>
<p><a href="http://www.bluehost.com/"><img src='http://www.jeremyglover.com/blog/wp-content/uploads/2008/05/bluehost-is-at-it-again-unlimited-bandwidth-and-storage.png' alt='Bluehost is at it again! (Unlimited Storage and Bandwidth)' border="0" /></a></p>


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		<title>Megabytes&#8230;Megabits&#8230;It&#8217;s all the Same</title>
		<link>http://www.jeremyglover.com/blog/2008/02/13/megabytesmegabitsits-all-the-same/</link>
		<comments>http://www.jeremyglover.com/blog/2008/02/13/megabytesmegabitsits-all-the-same/#comments</comments>
		<pubDate>Thu, 14 Feb 2008 00:59:14 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
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		<description><![CDATA[Let me just start off by saying, &#8220;WOW!&#8221; I decided to do some updates on my desktop computer at home tonight and the download speed was awful. The maximum download speed on my current plan is 90KB/s. That&#8217;s not gonna cut it for downloading gigabytes of data in a reasonable amount of time. Hmm&#8230;maybe I&#8217;ll [...]


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			<content:encoded><![CDATA[<p>Let me just start off by saying, &#8220;WOW!&#8221;</p>
<p>I decided to do some updates on my desktop computer at home tonight and the download speed was awful.  The maximum download speed on my current plan is 90KB/s.  That&#8217;s not gonna cut it for downloading gigabytes of data in a reasonable amount of time.  Hmm&#8230;maybe I&#8217;ll upgrade my internet connection so the downloads go faster, I thought!</p>
<p>I called Time Warner, waited on hold for about five minutes and then spoke to Dustin, an upstanding young sales rep.  I&#8217;m embarrassed for Dustin.  What.  A.  Schmuck.</p>
<p>Me: I want to upgrade my Roadrunner internet connection.<br />
Dustin: Ok, our next plan is blah blah blah&#8230;<br />
Me: And then?<br />
Dustin: Our standard package.  Five mega<em>bytes</em> for $39.95 a month.<br />
Me: Five mega<em>bytes</em>?!<br />
Dustin: Yes, five mega<em>bytes</em>.<br />
Me: Five Mega <em>B-Y-T-E-S</em>?<br />
Dustin: Yes, five mega<em>bytes</em>.</p>
<p>Me: Let me speak to your supervisor, please.<br />
Dustin: May I ask why?<br />
Me: Yes, because you don&#8217;t know the difference between mega<em>bytes</em> and mega<em>bits</em>.<br />
Dustin: Mega<em>bytes</em>, mega<em>bits</em>, they&#8217;re the same thing.<br />
Me: No they aren&#8217;t.<br />
Dustin: Yes, they are.<br />
Me: Let me speak to your supervisor, please.<br />
Dustin: Why, because I don&#8217;t know the difference between mega<em>bytes</em> and mega<em>bits</em>?<br />
Me: Yes.<br />
Dustin: I don&#8217;t think she&#8217;ll let you speak with her.<br />
Me: Make it happen.<br />
Dustin: Hold on, sir.</p>
<p>5 minutes later&#8230;</p>
<p>Dustin: My supervisor doesn&#8217;t think you need to speak with her about this issue.  I&#8217;m not in IT, or technical support.  Do you want to work for Time Warner?<br />
Me: What?<br />
Dustin: Do you want a job with Time Warner?<br />
Me: No, if I wanted a job with Time Warner I would be working for Time Warner.<br />
Me: Now, can you get me that plan you told me about?  The five mega<em>byte</em> plan.<br />
Dustin: Sure, let me put that into the system.<br />
Me: NO!  You can&#8217;t put it into the system because it doesn&#8217;t exist.  You don&#8217;t have a five mega<em>byte</em> plan!  You have a five mega<em>bit</em> plan!  Now let me talk with your supervisor.<br />
Dustin: May I ask why?<br />
Me: Yes, because Time Warner obviously isn&#8217;t training you correctly.  The fact that you don&#8217;t know the difference between mega<em>bytes</em> and mega<em>bits</em> speaks to the poor quality of their training.<br />
Dustin: That&#8217;s great.  It&#8217;s not my job to know the difference between mega<em>bytes</em> and mega<em>bits</em>.<br />
Me: Let me speak with your supervisor.<br />
Dustin: She isn&#8217;t going to let you speak with her.<br />
Me: Make it happen.<br />
Dustin: Ok&#8230;make it happen.</p>
<p>10 minutes later&#8230;</p>
<p>Dustin: My supervisor is going to speak with you and <strong>he</strong> (somehow mutated sexes during the break) knows the difference between mega<em>bytes</em> and mega<em>bits</em>.<br />
Me: Good.<br />
Dustin: Hold on while I transfer you to Jocque.<br />
Me: (Hmm&#8230;isn&#8217;t that a man&#8217;s name?)</p>
<p>5 minutes later&#8230;</p>
<p>Jocque: Hello sir, how may I help you?<br />
Me: Are you Dustin&#8217;s supervisor?<br />
Jocque: Yes.<br />
Me: Well Jocque, I have a problem.  Dustin quoted me a 5 mega<em>byte</em> per second connection for $39.95 per month.  Can you sign me up for that plan?<br />
Jocque: Haha.  No, sir.  I would have that plan at home if we carried it.<br />
Me: Well then, can you please teach Dustin the difference between <em>bytes</em> and <em>bits</em> so he doesn&#8217;t misquote the plans anymore?<br />
Jocque: Yes, sir.  I can do that.<br />
Me: Good.  I also wanted to point out that Dustin&#8217;s attitude needs some work.  Dustin said, and I quote, &#8220;It&#8217;s not my job to know the difference between mega<em>bytes</em> and mega<em>bits</em>.&#8221;<br />
Jocque: *gasp* That is completely unacceptable.<br />
Me: Yes it is.<br />
Me: Now, what kind of discount can I get for having to deal with that?<br />
Jocque: Let me transfer you to a different rep who will be able to help you.<br />
Me: Ok.</p>
<p>Five minutes later, without hold music to let me know I&#8217;m still connected&#8230;</p>
<p>Vanessa: Sir?  Hello?!  Sir?<br />
Me: Yes?<br />
Vanessa: How can I help you, sir?<br />
Me: I want to upgrade my internet connection.<br />
Vanessa: Ok, we have a five mega<em>byte</em> connection for $39.95 per month.<br />
Me: A five mega<em>byte</em> connection for $39.95 per month?<br />
Vanessa: Yes, a five mega<em>byte</em> connection for $39.95 per month.<br />
Vanessa: Ohh&#8230;sorry&#8230;it&#8217;s a five mega<em>bit</em> connection.<br />
Me: Did your supervisor just correct you?<br />
Vanessa: Yes.<br />
Me: Good.  You need to learn the difference.<br />
Me: Now, what kind of discount can I get for having to deal with this for 45 minutes?<br />
Vanessa: Well, we can upgrade you to the standard plan (5 Mb/s) and it will only add $5 to your account.<br />
Me: How is that?<br />
Vanessa: Well my supervisor authorized me to give you a campaign deal for a year that we&#8217;re not running right now.<br />
Me: Good!</p>
<p>So, for $5 more per month I go from 768Kb/s (96KB/s) to 5Mb/s (625KB/s).  But I guess really there&#8217;s no difference since mega<em>bytes</em> and mega<em>bits</em> are the same thing!</p>
<p>To any of you who are still confused about the difference, let me make it quite clear:</p>
<p>1 byte contains 8 bits.<br />
There are 8 bits in 1 byte.<br />
A byte is 8 times bigger than 1 bit.<br />
A bit is 1/8 the size of a byte.</p>
<p>MB = mega<em>byte</em><br />
Mb = mega<em>bit</em></p>
<p>MB = 8Mb<br />
1Mb = 0.125MB</p>
<p><a href="http://en.wikipedia.org/wiki/Bit">If you&#8217;re STILL confused please check out the Wikipedia article on &#8220;bit&#8221; here.</a></p>


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		<title>Quote of the Day</title>
		<link>http://www.jeremyglover.com/blog/2008/02/11/quote-of-the-day-6/</link>
		<comments>http://www.jeremyglover.com/blog/2008/02/11/quote-of-the-day-6/#comments</comments>
		<pubDate>Tue, 12 Feb 2008 03:38:08 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
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		<description><![CDATA[That&#8217;s a big encrypted bandwidth mess. ~Derek No related posts.


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			<content:encoded><![CDATA[<p>That&#8217;s a big encrypted bandwidth mess.</p>
<p>~Derek</p>


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		<title>I love you, BlueHost </title>
		<link>http://www.jeremyglover.com/blog/2008/01/15/i-love-you-bluehost/</link>
		<comments>http://www.jeremyglover.com/blog/2008/01/15/i-love-you-bluehost/#comments</comments>
		<pubDate>Tue, 15 Jan 2008 13:06:16 +0000</pubDate>
		<dc:creator>Jeremy</dc:creator>
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		<description><![CDATA[When I started jeremyglover.com in 2005 I used MediaTemple. *GAG*. They are overpriced and have horrible quotas for both bandwidth and storage. I searched for a host and found BlueHost. Woo hooo! All you have to do is take a look at the stats on the right to see how amazing they are. And for [...]


Related posts:<ol><li><a href='http://www.jeremyglover.com/blog/2009/08/17/caching-with-zend-framework-using-zend_cache/' rel='bookmark' title='Permanent Link: Caching With Zend Framework Using Zend_Cache'>Caching With Zend Framework Using Zend_Cache</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><img src='http://jeremyglover.com/blog/wp-content/uploads/2008/01/bluehost-rocks.jpg' alt='BlueHost Rocks!' style="border:1px solid black; float:right; margin-left:10px; margin-bottom:10px;" /></p>
<p>When I started jeremyglover.com in 2005 I used MediaTemple.  *GAG*.  They are overpriced and have horrible quotas for both bandwidth and storage.  I searched for a host and found BlueHost.  Woo hooo!</p>
<p>All you have to do is take a look at the stats on the right to see how amazing they are.  And for $6.95 per month!  Hah!  Take that, MediaTemple.</p>
<p>When I signed up, BlueHost offered 200GB of storage and 2TB of bandwidth per month.  Now they&#8217;re up to 600GB of storage and 6TB of bandwidth per month.  Wow!</p>
<p>I&#8217;ve had nothing but great service from BlueHost.</p>
<p>Thank you BlueHost!</p>
<p><img src='http://jeremyglover.com/blog/wp-content/uploads/2008/01/bluehost-price.png' alt='BlueHost Price' style="border:1px solid black; margin-top:50px;" /></p>
<div style="clear:both;"></div>


<p>Related posts:<ol><li><a href='http://www.jeremyglover.com/blog/2009/08/17/caching-with-zend-framework-using-zend_cache/' rel='bookmark' title='Permanent Link: Caching With Zend Framework Using Zend_Cache'>Caching With Zend Framework Using Zend_Cache</a></li>
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