Regrettably, Dell has canceled your recent order for a Dell Nuvi 275T GPS or Nuvi 265WT GPS

Dear Customer,

This is to notify you that, regrettably, Dell has canceled your recent order for a Dell Nuvi 275T GPS or Nuvi 265WT GPS. Due to our error, the system was shown online at an incorrect price and was far below the correct price for that product, Because of the large difference in price, we have not reinstated your order, but we invite you to visit www.dell.com to re-order this item at the correct price.

As specifically noted on our web pages, catalogs, ads, and customer order documentation, Dell reserves the right to cancel any orders resulting from such errors.

We truly value our relationship and reputation with our customers, and we realize the negative impact from these types of errors.

Please be assured that we are working hard to try and prevent these problems going forward.

We are sorry for any inconvenience that our error may have caused.

Regards,
Dell Employee and Education Personal Purchase Programs

Thank you for being a Dell Customer

I think they mean ex-Dell Customer.

When companies make this mistake, they need to stand behind the company and stand up for their customers. If companies realized how much future business they lost from stupid mistakes like this they would honor the deal in an instant.

In the last five years I purchased two laptops from Dell for a total of $4,000. That’s $800/year that Dell will not be getting from me. Think about how many other loyal customers Dell ticked off with this stupid customer disservice move. I would wager that Dell is revoking this deal for at least 1,000 of their customers. Let’s assume that 10% of those customers spend as much as I do on Dell products.

10% of 1,000 is 100 customers. $800/customer/year * 100 customers = $80,000/year that Dell has lost to its competitors.

The deal was for a Garmin Nuvi 265WT which retails on Amazon.com for $217.84 (at the time of this post) and was being sold on Dell’s site for $130 + tax. That difference is $87.84 and at 1,000 customers that’s $87,840. In just over one year, Dell would have broke even by honoring this deal and now has lost many valuable customers.

What a stupid move. Way to go, Dell!

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I was blown away by the price difference:

Amazon.com - Garmin Nuvi 250 - Price comparison between silver and pink versions

Silver: $109.99
Pink: $471.99
——————–
Difference: $362.00

The difference alone could purchase
3.3 units of the silver model!

Garmin isn’t the only company who discriminates based on color. Want a black Mac? Better have some “I’m rich!” money laying around. Apple used to have both black and white MacBooks and the typical difference was $100+.

What ridiculous discrepancies have you found?

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Midway through Heroes: Season 3 I realized how quickly video streaming technology has evolved in the last few years. Think about the multitude of ways you can now get your fix.

• Regular old TV
• Digital Video Recorder (DVR): TiVo, MythTV, cable box DVR
• Hulu
• YouTube (and other video-sharing sites)
• NetFlix’s Watch Instantly
• Networks’ websites (ABC, CBS, NBC, Fox, etc.)
• NetFlix and Blockbuster DVDs to your door
• Video rental stores
• Red Box (at grocery stores and various other locations)
• On my iPhone using NBC’s mobile player.

EDIT:
Loren brought to my attention another category which I left off entirely, which is software/hardware combos for consuming the aforementioned services:

• Boxee
• Apple TV
• Roku Digital Video Player
• Xbox 360
• LG Network Blu-ray Players
• Samsung Network Blu-ray Players

Just 15 years ago that list was a lot smaller: TV, video rental stores, VCR.

What’s your favorite viewing service?

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Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for developers.

Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, fast, inexpensive data storage infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.

It is simple. So simple.

• Sign up for an account.
• Download and install the awesome S3 Firefox Organizer (S3Fox) Firefox add-on.
• Upload the files you want to be served up like hotcakes.
• Update the links in your HTML files to point to the new location.
  Example: http://s3.amazonaws.com/jeremy/blog/images/large_bandwidth_sucking_header.jpg
  Note that the example is intended to show the format of the URL and does not point to a valid resource.

Too good to be true? Nope. The S3 files are served up lickety split and best of all it takes the load off of your cheap host which allows it to function much more efficiently. So far I have moved my site’s header and the LightBox JS file. Why didn’t I move the other JS files and images? Because Google hosts all of the popular JavaScript libraries for free.

How much does it cost?
Very little, unless your site becomes wildly popular. 1 million requests costs one dollar plus 17 cents per GB transfered. That’s right. 1,000,000 GET requests = $1.00 + $0.17/GB.

Let’s assume the average size of the elements being served from your Amazon S3 bucket is 10KB.
10KB = 0.01MB = 0.00001GB
1,000,000 requests x 0.00001GB = 10GB
10GB x $0.17/GB = $1.70
1,000,000 requests x $0.01/10,000 requests = $1.00
Total Download Cost: $2.70

Your cheap site can now support 1,000,000 requests per month for a whopping $9.65 ($6.95 for BlueHost and $2.70 for Amazon S3). And if your site gets Dugg or on the front page of Reddit, Amazon S3 will scale without sweating a drop.

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While synchronizing the drives, I decided to monitor the progress. What I saw was truly amazing.


jeremy@fileserver1:~$ cat /proc/mdstat
Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10]

md0 : active raid1 sda1[0] sdb1[1]
879084736 blocks [2/2] [UU]
[=>...................] resync = 8.1% (71688192/879084736) finish=116.2min speed=115709K/sec


Holy cow! 116MB/s!

That means the SATA bus is processing at least 332MB/s since it has to read the data from one drive and then write the data to the other drive. That’s 2,656Mb/s or 2,656,000,000 bits per second which equates to 2.7 bits per picosecond! I’d like to see anyone do anything 2.7 times in one picosecond.

I figured with this much throughput the CPU would be chugging away. Nope. 4%.

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Do you have recommendations? Show off in the comments.

Now I’m sure you’re wondering why there are six (6) hard drives in this system.

• This system would double as a storage server for me.
• The motherboard supports striping and mirroring (RAID 0+1), so I would setup the drives to mirror and stripe for redundancy and for performance benefits.
• As cheap as drives are, why not?

My guess is that this system should last for about 8 years which puts it at $520.10 per year. Not bad at all…

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